Grand Slam Designs has without a doubt the best embroidery designs, customer service willing to help and follow through with any anything you need to make a quick, easy and flawless sale. I have never had such a pleasant experience with people who are genuine in their desire to give you a quality products with all the support and help you need to make you feel HAPPY and SECURE whether you are an expert or novice. Thank you to Barb and Bonnie for all your help and support!